Refund policy
Thank you for shopping with us! We want you to love what you ordered, but if something isn't quite right, we’re here to help.
30-Day Return Window
You have 30 days from the date you receive your item to decide if it's a perfect fit. To be eligible for a return, your item must be:
Unused, unworn, and in the same condition that you received it.
In its original packaging with all tags attached.
How to Start a Return
Ready to make a return? We’ve made the process straightforward:
Get in touch: Send an email to our support team at support@cvbdfrg.us or give us a call at +1 615-973-1837. Please include your order number and the reason for the return.
Pack it up: Once your return is approved, safely pack the item in its original packaging.
Send it back: Follow the shipping instructions provided by our support team.
Fast Refunds
We know you want your money back quickly! Once we receive and inspect your returned item, we will process your refund immediately.
Processing Time: It takes up to 7 business days for the refund to be credited back to your original payment method.
Note: Depending on your bank or credit card company, it may take a few additional days for the balance to officially reflect in your account.
Damages and Issues
Please inspect your order upon arrival. If the item is defective, damaged, or if you receive the wrong product, contact us immediately at support@cvbdfrg.us so we can evaluate the issue and make it right.
Contact Us
If you have any questions about our return process, please don't hesitate to reach out:
Email: support@cvbdfrg.us
Phone: +1 615-973-1837